Terms & Conditions

By accessing our website at Ktronics.lk, you agree to be bound by these terms and conditions, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws.

Intellectual Property Rights

The content, arrangement, and layout of this site, including, but not limited to, the trademarks, photos, logos, and text are proprietary to Ktronics Pvt Ltd, protected under intellectual property laws and cannot be used in connection with any product or service that is not affiliated with us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits by Ktronics Pvt Ltd.

User Obligations

You agree not to use the site in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the website. You also agree not to compromise the security of the website or attempt to gain access to secured areas or sensitive information.

Limitation of Liability

Ktronics is not responsible for any damages that may occur to you as a result of your misuse of our website.

Ktronics reserves the right to edit, modify, and change this Agreement any time. This Agreement is an understanding between [Your Company Name] and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Refund And Return Policy

All sales made through Ktronics Pvt Ltd are subject to our return policy. Items can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Returns Products must be returned unused, undamaged, and with all their accessories. The goods must be in their original packaging. The cost of return shipping will be borne by the customer.

Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at info@ktronics.lk.

Privacy Policy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website : See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

GDPR-Compliant Privacy Policy

Data Protection Introduction At Ktronics Pvt Ltd, we are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have robust and effective data protection programs in place which comply with existing law and abide by the data protection principles. We also have a dedicated Data Protection Officer (DPO) to oversee our management of personal data in accordance with the GDPR requirements.

Principles for Processing Personal Data Our principles for processing personal data are: Fairness and transparency: We always inform our data subjects about the data processing activities we perform. This information is provided through this privacy policy. Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it further in ways incompatible with those purposes. Data minimization: We ensure that personal data we process is adequate, relevant, and limited to what is necessary in relation to the processing purposes. Accuracy: We keep personal data accurate and up to date. Storage limitation: We do not store personal data for longer than is necessary for our processing purposes. Integrity and confidentiality: We ensure that personal data is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage by using appropriate technical or organizational measures. User Rights Under GDPR As a data subject, you have the following rights: Right of access: You have the right to request a copy of the information that we hold about you. Right of rectification: You can ask us to correct data that we hold about you that is inaccurate or incomplete. Right to be forgotten: In certain circumstances, you can ask for the data we hold about you to be erased from our records. Right to restriction of processing: Where certain conditions apply, you have a right to restrict the processing. Right of portability: You have the right to have the data we hold about you transferred to another organization. Right to object: You have the right to object to certain types of processing such as direct marketing. Right to object to automated processing, including profiling: You also have the right to be subject to the legal effects of automated processing or profiling.